Returns Policy
We offer a 30-day return window for PaxTime orders.
Return window
Items can be returned within 30 days of delivery. Products must be in their original condition and include all original packaging.
Refunds
Refunds are issued to the original payment method after the return is received and inspected. Depending on your bank, it can take a few business days for the refund to appear.
Return shipping
Return shipping costs are the responsibility of the customer unless the item is defective or the wrong item was sent.
How to start a return
Contact us with your order number and reason for return. We will provide instructions and the return address.
Contact
Start a return by using our contact form.