Privacy Policy

1. Data Controller

Spare Energy KLG, Gernstrasse 33b, CH-8409 Winterthur, Switzerland

2. Personal Data Collected

We collect personal data necessary for order processing and customer support, including name, address, email address, order details, and correspondence.

3. Payment Processing (Stripe)

Payments are processed exclusively by Stripe Payments Europe Ltd. or its affiliates. We do not store or process credit card or payment instrument data.

Stripe processes personal and payment data in accordance with its own privacy policy and acts as an independent data controller.

4. Purpose of Processing

Personal data is processed for order fulfilment, customer support, accounting, fraud prevention, and compliance with legal obligations.

5. Legal Basis

Processing is based on Art. 6(1)(b) GDPR (performance of a contract) and Art. 6(1)(c) GDPR (compliance with legal obligations).

6. Data Retention

Personal data is retained only for as long as required by statutory retention periods under Swiss and EU law.

7. Data Subject Rights

Data subjects have the right to access, rectification, erasure, restriction of processing, data portability, and to lodge a complaint with a supervisory authority, subject to legal limitations.

8. Contact

For privacy-related enquiries, please use our contact form.